Thank goodness. In the midst of moving house, I forgotten to pay the Astro bill dated 18th Jan 2010 and my service was suspended yesterday. So being a good customer I went to the new Astro counter at KK Times square to enquire. So being told that I got a debt of previous month and current month bill totalled to RM230.00. Wow, the customer service lady is real straight to the point. To activate the service, RM20 charge, cannot waive. To terminated the service, RM500 will be charge to my account. So what to do??? Well I ask her to terminate my account and left without paying. I could live without Astro. Astro will ban me, so what. No more Astro.
Thinking back, I just wonder. Why?
Astro being a private company will rather loose a customer for a small sum of RM20.00 with a past due debt of 15days.
It already cost me more than that going to their office.