What? safe

Try to understand the way government department works is an art by itself. We must never demand a reasonable service from them. Instead we should learn how to accommodate them to get the wheels turning.
Now they are speaking in term of the KPI and KRA. What they are talking about?

20% reduction in crime......
Most people will only report the crime if their IC or important doc was taken during the incident.

How to measure Street crime index?
I would rather hear that it is safe to walk around or pumping petrol at night.